Conditions of Use

Last Updated: January 31, 2026

1. Overview

These Conditions of Use ("Conditions") govern your use of the RightMov website and services. By accessing and using our website, you agree to comply with these Conditions. If you do not agree, please do not use our services.

2. Eligibility

By using RightMov, you represent and warrant that:

  • You are at least 18 years of age
  • You have the legal capacity to enter into these Conditions
  • You are not prohibited by law from using the Service
  • All information you provide is accurate and truthful

3. Service Description

RightMov is a platform that connects customers with removal companies. We provide:

  • A searchable database of removal companies
  • Quote request functionality
  • Customer review and rating system
  • Company profile management tools

4. Customer Responsibilities

As a customer using RightMov, you agree to:

  • Provide accurate and complete information when requesting quotes
  • Communicate honestly with removal companies
  • Leave truthful and fair reviews based on your experience
  • Not engage in fraudulent or deceptive practices
  • Respect the intellectual property rights of others

5. Company Responsibilities

As a removal company using RightMov, you agree to:

  • Provide accurate company information and services
  • Respond professionally to customer inquiries
  • Maintain current contact information
  • Comply with all applicable laws and regulations
  • Not engage in fraudulent or deceptive practices
  • Respect customer privacy and data

6. Quote Requests

When you submit a quote request:

  • Your contact information will be shared with the removal company
  • The company may contact you with a quote or estimate
  • You are not obligated to accept any quote
  • RightMov is not responsible for the quality or accuracy of quotes

7. Reviews and Ratings

When posting reviews or ratings:

  • Reviews must be based on genuine experience with the company
  • Reviews must not contain defamatory, abusive, or offensive content
  • You may not post reviews on behalf of others
  • RightMov reserves the right to remove inappropriate reviews
  • Companies may respond to reviews in a professional manner

8. Prohibited Activities

You agree not to:

  • Use the Service for any illegal purpose
  • Post false or misleading information
  • Harass or threaten other users
  • Attempt to gain unauthorized access to the Service
  • Interfere with the normal operation of the Service
  • Spam or send unsolicited messages
  • Engage in price fixing or collusion

9. Limitation of Liability

RightMov is provided "as is" without warranties of any kind. RightMov shall not be liable for:

  • Quality or reliability of removal company services
  • Accuracy of company information or quotes
  • Any disputes between customers and companies
  • Loss of data or profits
  • Indirect or consequential damages

10. Dispute Resolution

If you have a dispute with a removal company, we recommend:

  • Attempting to resolve the issue directly with the company
  • Contacting RightMov support for mediation assistance
  • Pursuing legal remedies if necessary

11. Termination

RightMov reserves the right to terminate or suspend your account if:

  • You violate these Conditions
  • You engage in fraudulent or illegal activities
  • You repeatedly post inappropriate content
  • You violate applicable laws or regulations

12. Changes to Conditions

RightMov may modify these Conditions at any time. Continued use of the Service after changes constitutes your acceptance of the new Conditions.

13. Entire Agreement

These Conditions, along with our Privacy Policy and other policies, constitute the entire agreement between you and RightMov regarding your use of the Service.

14. Contact Us

For questions about these Conditions of Use, please contact:

Email: support@rightmov.com
Phone: +44 (0)20 7123 4567