Privacy Policy

Last Updated: January 31, 2026

1. Introduction

RightMov ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name and contact information (email, phone number)
  • Address and location information
  • Account credentials (username, password)
  • Company information (for business accounts)
  • Moving details and preferences
  • Payment information (if applicable)

Automatically Collected Information

When you visit our website, we may automatically collect:

  • Browser type and version
  • IP address
  • Pages visited and time spent
  • Referring website
  • Device information

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our services
  • To process your requests and transactions
  • To send you service-related announcements
  • To respond to your inquiries and support requests
  • To improve our website and services
  • To comply with legal obligations
  • To prevent fraud and enhance security

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • With removal companies when you request quotes
  • With service providers who assist us in operating our website
  • When required by law or to protect our rights
  • With your consent for specific purposes

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights and Choices

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Request a copy of your data

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information and terminate the child's account.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@rightmov.com
Phone: +44 (0)20 7123 4567
Address: RightMov, London, UK