Frequently Asked Questions

Getting started is easy! Simply:

• Click "Register as Customer" on the login page
• Fill in your details (name, email, phone)
• Create a secure password
• Confirm your email address
• Start searching for removal companies

To request a quote:

• Browse removal companies in your area
• Click on a company profile to view details
• Click "Request Quote" button
• Fill in your moving details (date, location, items)
• Submit your request
• The company will respond with a quote within 24-48 hours

Yes! Once you've requested a quote or received a reply, you can message the company directly through your dashboard. All messages are stored in your Messages tab for easy reference.

Yes, we take your privacy very seriously. Your personal information is:

• Encrypted and securely stored
• Only shared with companies you request quotes from
• Never sold to third parties
• Protected by industry-standard security measures

Please review our Privacy Policy for more details.

RightMov is completely free for customers! You can:

• Register for free
• Search for companies at no cost
• Request quotes without any charges
• Message companies for free

We never charge customers for using our service.

To register your company:

• Click "Register as Company" on the login page
• Fill in your company details (name, address, phone)
• Add your services and coverage areas
• Create a secure password
• Verify your email address
• Your profile will be live immediately

Premium Membership gives your company access to advanced features:

• Direct Messaging: Chat with customers in real-time
• Analytics: Track quote requests and responses
• Reports: Generate detailed performance reports
• Priority Listing: Featured placement in search results
• Customer Reviews: Display and manage customer reviews

Premium Membership helps you manage more quotes and grow your business faster.

When you receive a quote request:

• Log in to your company dashboard
• Go to the "Quotes" tab
• View the customer's moving details
• Click "Reply" to send your quote and message
• Include your price and any relevant details
• The customer will receive your reply via email

Yes! In your dashboard, go to "Logo & Images" to:

• Upload your company logo
• Add up to 3 pictures of your trucks, staff, or facilities
• These images appear on your company profile
• High-quality images help attract more customers

Images must be JPG, PNG, or GIF format and under 5MB.

With Premium Membership, you can:

• Access the Messages tab in your dashboard
• View all conversations with customers
• Send direct messages to customers
• Keep all communication in one place
• Respond quickly to inquiries

This helps you provide excellent customer service and close more deals.

RightMov connects customers with removal companies across the UK. Our network continues to grow, with companies from major cities and rural areas. Use our search tool to find companies in your area.

If you've forgotten your password:

• Click "Forgot Password?" on the login page
• Enter your email address
• Check your email for a password reset link
• Click the link and create a new password
• Log in with your new password

To delete your account, please:

• Log in to your dashboard
• Go to Account Settings
• Click "Delete Account"
• Confirm your decision

Your data will be permanently removed. This action cannot be undone.

We're here to help! You can reach us through:

• Email: support@rightmov.co.uk
• Phone: +44 (0) 123 456 7890
• Contact Form: Visit our Contact Page

We typically respond within 24 hours.